Technology Thoughts

I watched my mom struggle to change her United flight after a 1 hour call with their customer service. The other person lived outside of the US and had no idea about the policy to change it. Here begs the question: older people struggled and continue to struggle with technology change. They did not grow up with any of it so the change is major. But yet again, we did not grow up with smartphones and how did we learn? Will we be this way one day?

My mom can do this all online in 5-10 minutes but refuse to change how they did things in the 1980's. For me, this is a metaphor for everything. To become rich, you have to think outside of how you have your entire life. Calculated change is needed for advancement. 

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